Allstate Insurance Agent: Joseph Sapp in 1109 West Baker Road

Customer Reviews about Allstate Insurance Agent: Joseph Sapp:

• ★ ☆ ☆ ☆ ☆
  We have has automobile insurance with Allstate Ins since 2001. In 2001 when we 1st obtained coverage I signed a form declining Uninsured Motorist. We soon thereafter obtained the coverage and have been paying for it for YEARS. My son was involved in an accident earlier this year. It was not his fault but GEICO was giving us the run around so I called Allstate to see if they could help right the wrong. In the meantime, GEICO called and made things right so we never opened a claim for Allstate to assist us with. I just called and asked questions and it was all resolved that afternoon. Well, this week, several months after the accident, I received a letter from Allstate stating: "After investigating your loss, we have determined that we are not able to pay part of your claim for the following reasons: Our review of your policy number ********** shows UM coverage, in its entirety was rejected 7/12/2001, therefore no UM coverage will be afforded for this loss." I phoned Joe Sapp and left a message on his answering machine to return my call ASAP, I left messages with the secretary for him to call me back. I did finally get in touch with Fred and explained what happened and asked him to pull our file and tell me how much we have paid in the past 13 years on UM only. He stated he could only go back 5 years on his system but that we had paid approx $5000. just in UM coverage. I told him I would settle for $4500. and we could cut our losses and chalk it up to a lesson learned. He laughed in my face!!!! He laughed in my face...this man that works for the agency that has taken our money for the past 13 years laughed in my face!!!!! I have cancelled my insurance coverage with Allstate. I have filed a claim with the Texas Dept of Ins and I am going to hire an attorney. Allstate took our money for UM coverage for many, many years but when it came time that they MAY have to pay a claim they "investigate" and pull a paper out of my file from 13 years ago to get out of it!!!!! They overlooked the 10+ years we PAID for the coverage. There was not even a claim they had to worry about paying, like I said it was all questions and settled in the same day. It is very nice to know that is how Allstate does business though before we actually needed it!!!! This is so wrong and everyone is going to know just how shady they are and what a "gentleman" Fred is. BEWARE!!!!!! USE ALLSTATE AT YOUR OWN RISK!!!!!!
  By Wendy Sater, August 28, 2017

Photo gallery of Allstate Insurance Agent: Joseph Sapp

About Allstate Insurance Agent: Joseph Sapp in Baytown